Introduction
This California Privacy Notice (“Notice”) supplements and is incorporated into the KnightlyRx Privacy Policy. It applies specifically to California residents (“you” or “your”) and outlines how we collect, use, disclose, and safeguard personal information both online and offline, in accordance with the California Consumer Privacy Act (CCPA) and other applicable laws.
This Notice is intended for individuals residing in California and reflects the rights and responsibilities that apply to the handling of their personal data.
Categories of Personal Information We Collect
Over the past twelve (12) months, KnightlyRx has collected the following categories of personal information from California consumers:
Category Examples
A. Identifiers and Contact Details Name, mailing address, phone number, and email address.
B. Medical and Payment Information Health insurance details, credit or debit card numbers.
C. Protected Demographic Characteristics Age, gender, race, health conditions, or disability status.
D. Purchase History Records of products or services you’ve obtained through our platform.
E. Online Activity Website browsing behavior, search terms, and interactions with our site.
F. Location Data General or precise geographic location and movement data.
How We Use Your Personal Information
We use the personal information we collect for a variety of legitimate business purposes, including but not limited to:
- Providing Services: To process prescription claims, fulfill orders, and deliver the products and services you request.
- Customer and Patient Support: To manage your account, verify your identity, and respond to questions or service requests.
- Product and Service Improvement: To evaluate how our services are used and make enhancements based on user behavior and feedback.
- Marketing and Communications: To send promotional emails or alerts about offerings from KnightlyRx or relevant third parties you may find valuable.
- Security and Fraud Prevention: To detect, investigate, and respond to potential security incidents, misuse, or fraudulent activities.
- Website Functionality: To troubleshoot issues, debug errors, and ensure our platform performs reliably.
- Legal Compliance: To meet legal and regulatory requirements.
- Protection of Rights: To safeguard the rights, property, and safety of our users, staff, and others.
Important Note: KnightlyRx does not sell your personal information.
Sharing Personal Information for Business Purposes
We may share your personal information with trusted third parties when necessary to carry out legitimate business functions. This may include sharing data with:
- Pharmacies that fulfill your prescriptions
- Marketing and advertising partners who help promote relevant products or services
- Clients or sponsors offering discount card programs
- Service providers who support our operations, such as data storage vendors, technical infrastructure providers, and internet service partners
When working with these third parties, KnightlyRx requires them to use your information only as needed to perform their services on our behalf, and to safeguard your information in accordance with applicable privacy laws. These purposes may include system functionality, fraud detection, and legal compliance.
Information Shared in the Past 12 Months
Over the last twelve (12) months, KnightlyRx has shared the following categories of personal information with the following types of third parties for business purposes:
Category Types of Third Parties
A. Identifiers and Contact Info Service providers, pharmacies, product suppliers, platforms, social networks, marketing partners, clients
B. Medical and Financial Information Service providers, pharmacies, product suppliers, platforms, social networks, marketing partners, clients
C. Protected Classification Details Service providers, pharmacies, product suppliers, platforms, social networks, marketing partners, clients
D. Commercial Information Service providers, pharmacies, product suppliers
E. Internet or Network Activity Service providers
F. Geolocation Data Service providers
Your Privacy Rights Under California Law
As a California resident, you are entitled to specific rights under the California Consumer Privacy Act (CCPA). Below is an overview of your rights and how to exercise them.
Right to Know
You have the right to request detailed information about the personal information we’ve collected from you in the past 12 months, including:
- The categories of personal information collected
- The sources of that information
- The business or commercial purposes for collecting it
- The categories of personal information we’ve shared
- The categories of third parties with whom we’ve shared it
Right to Delete
You may request that we delete personal information we have collected from you, subject to certain legal exceptions.
Right to Opt-Out of Sale
You have the right to opt out of the sale of your personal information. However, KnightlyRx does not sell personal information.
Right to Non-Discrimination
You will not be penalized, denied services, or charged differently for exercising any of your privacy rights.
How to Submit a Request
You can submit a request to know or delete your personal information in one of the following ways:
- Email: support@knightlyrx.com
- Contact Form: Visit knightlyrx.com/contact-us
To process your request, we must first verify your identity. This may involve asking for details such as your contact information, account credentials, or other data we have on file to confirm you are the rightful data subject, or a verified authorized agent acting on their behalf.
If you're submitting a request through an authorized agent, that person must have written permission to act on your behalf. In some cases, we may require you to verify your identity directly before completing the request. We may deny requests from agents who fail to provide proper documentation.
For children under the age of 13, only a parent or legal guardian may request access or deletion of the child’s information. In these cases, we may require a signed statement under penalty of perjury or a live phone verification to confirm parental authority.
You may submit up to two (2) requests per 12-month period to know or delete your information.
Response Time
- We will confirm receipt of your request within 10 business days.
- In our confirmation, we’ll explain the next steps, including how we’ll verify your identity and when you can expect a full response.
Changes to This California Privacy Notice
KnightlyRx may update this Notice at any time. However, if we intend to use previously collected personal information for a materially different purpose than what was originally disclosed, we will first seek your explicit consent before doing so.
We encourage you to review this Notice periodically to stay informed about how your information is handled under California law.
Contact Information
If you have any questions or concerns about this California Privacy Notice or KnightlyRx’s overall privacy practices, you can reach us at:
Email: support@knightlyrx.com
Phone: 855-597-1248 (toll-free)
Business Address: 194 N Wimberly Way Conroe, TX 77385
We’re here to help with any privacy-related inquiries or requests.
