IF YOU BELIEVE YOU ARE HAVING A MEDICAL EMERGENCY, IMMEDIATELY CALL YOUR LOCAL MEDICAL PROVIDER OR DIAL 9-1-1. TELEHEALTH IS CONTEMPLATED ONLY FOR SPECIFIC, NON-EMERGENCY MEDICAL CONDITIONS AND CONCERNS.
Introduction
These Terms of Use (“Terms”) govern your access to and use of the KnightlyRx website, located at www.knightlyrx.com (referred to throughout these Terms as the “Site”). These Terms also apply to any information, content, materials, features, or services (“Services”) made available through the Site, whether provided directly by KnightlyRx, its affiliated entities, or through a contracted third party (“Third Party”) on behalf of KnightlyRx.
Your use of the Site and any Services available through it is subject to these Terms, as well as any other written agreement between you and KnightlyRx. In certain cases, you may also be subject to additional terms or policies that apply to specific Services, features, or promotions made available on the Site. These may supplement, but do not override, these Terms.
By accessing or using the Site, you acknowledge and agree to be bound by these Terms of Use. Please ensure that you read the Terms of Use carefully. If you do not understand or accept these Terms of Use, you should not access or use the Site or Services. We reserve the right to modify these Terms of Use at any time. Changes take effect immediately upon being posted, unless stated otherwise. Please review this page regularly to stay informed about any updates.
Privacy Policy
The KnightlyRx Privacy Policy and California Privacy Notice are incorporated into these Terms of Use by reference and form an integral part of your agreement with us. By agreeing to these Terms of Use, you also consent to the ways we collect, use, and share your information as outlined in our Privacy Policy and California Privacy Notice, both of which may be updated periodically. We strongly encourage you to review these policies at www.knightlyrx.com/privacy-policy and www.knightlyrx.com/ccpa-opt-out.
Not Medical Advice
The content available on the Site and through our Services is intended solely for general informational purposes to help you better understand aspects of your health and wellness. It is not a substitute for professional medical advice, diagnosis, or treatment.
Always consult a licensed physician or qualified healthcare provider with any questions you may have about a medical condition, symptom, or treatment plan.
KnightlyRx does not assume responsibility or liability for any harm, injury, or loss that may result from your use of the information, content, materials, products, or suggestions available through the Site or Services.
You acknowledge and agree that some Services depend on accurate information you input into the Site, and the quality and appropriateness of your experience may be impacted by the completeness or accuracy of that information.
We do not promote or endorse any particular medication, pharmacy, treatment protocol, or medical provider that may be referenced on the Site. Any reliance you place on content provided by KnightlyRx, our staff, or affiliated third parties is at your own discretion and risk. The Site and Services are not designed to diagnose, treat, or cure any condition or disease.
Never disregard or delay seeking medical advice from your physician or another licensed healthcare professional because of something you saw on the site or services. KnightlyRx is not a replacement for medical guidance from a provider who is familiar with your specific health history.
Pharmacy Services
By accepting these Terms of Use, you additionally understand and agree that OpenLoop is not acting as a pharmacy, nor does OpenLoop control or interfere with any such services. By accepting these Terms of Use, you understand and agree that you may be entering into a relationship with a pharmacy, pharmacist, and/or pharmacy group or other such relationship with any one or more such third-party entities.
For more information regarding our pharmacy service provider, see: https://openloophealth.com/terms-of-use
Partner Pharmacies:
RedRock Pharmacy
https://www.redrockhomepharmacy.com/
1240 E 100 S #220, St. George, UT 84790
801-433-9500
Health Warehouse
https://www.healthwarehouse.com7107 Industrial Rd. Florence, KY 41042
800-748-7001
Precision Compounding Pharmacy
https://mypcphealth.com/
2657 Merrick Road Bellmore, NY 11710
516-833-6262
Triad Rx
https://www.triadrx.us
26258 Pollard Road, Daphne, AL 36526
251-380-7630
Our Services
The services available through the KnightlyRx Site are not health insurance products and should not be considered a substitute for health insurance coverage. By placing an order through www.knightlyrx.com, you acknowledge and agree that you will not submit any claim for telehealth or consultation services to Medicare, Medicaid, other government payors, or private insurance providers.
Although a preferred pharmacy may be utilized for convenience and expedited service, patients always retain the right to choose a pharmacy of their preference. If you would like your prescription routed to a pharmacy of your choice, please contact us prior to finalizing your order at support@knightlyrx.com.
Please note: There is no assurance that you will receive treatment or a prescription. Licensed medical providers exercise independent clinical judgment and may determine that certain treatments are not appropriate for you. Providers also reserve the right to decline care if, in their professional opinion, the requested services may be misused or are not medically or ethically justified.
The decision to prescribe any medication lies solely with the evaluating provider and will depend on a full assessment of your health information, symptoms, and eligibility.
State coverage
Currently offering services in all 50 states plus Washington D.C. Some services may not be available in all 50 states or Washington D.C. Subject to change.
Important Contact Information by State
Florida Bill of Rights for Weight Loss
http://www.leg.state.fl.us/statutes/index.cfm?App_mode=Display_Statute&URL=0500-0599/0501/Sections/0501.0575.html
California Medical Board
All physicians providing medical care through our platform are licensed and regulated by the Medical Board of California.
If you wish to file a complaint about a provider, you may do so online or by mail:
Phone: 1-800-633-2322 or 916-263-2382
Website: www.mbc.ca.gov/
File Online:
www.mbc.ca.gov/Consumers/file-a-complaint/
Mail Complaints To:
Medical Board of California
Central Complaint Unit
2005 Evergreen Street, Suite 1200
Sacramento, CA 95815
To submit by mail, you may download the official Consumer Complaint Form and follow the instructions here:
www.mbc.ca.gov/Consumers/file-a-complaint/
https://www.mbc.ca.gov/Download/Forms/consr-07i-61.pdf
Texas Medical Board
If you wish to report a concern or file a complaint regarding a licensed healthcare provider in Texas: including physicians, physician assistants, acupuncturists, or surgical assistants.
You may do so by contacting:
Texas Medical Board
Attention: Investigations
333 Guadalupe Street, Tower 3, Suite 610
P.O. Box 2018, MC-263
Austin, TX 78768-2018
1-800-201-9353
www.tmb.state.tx.us/page/place-a-complaint
Assistance is available by phone, and more information on the complaint process can be found on the Texas Medical Board website.
Electronic Communications
We may provide the option for you to request and receive prescription pricing details, discount information, or promotional offers through various forms of electronic communication, including but not limited to text messages (SMS) and email.
By interacting with the website or initiating contact via email or SMS, you acknowledge that you are engaging with us electronically. By using our Services and requesting information or offers, you give your consent to receive prescription-related communications from KnightlyRx electronically, whether through SMS, email, or notices posted on the website.
Your SMS opt-in is used solely for the purpose of providing these communications and will not be shared with third-party service providers for promotional use.
Please note: Email and text messaging are not encrypted, and you understand that these channels may carry some risk of unauthorized access by third parties. By continuing to use these communication methods, you accept that risk.
You also agree that electronic delivery of notices, disclosures, agreements, and other messages satisfies any legal requirement that such communications be in writing.
KnightlyRx Intellectual Property
All content presented on or accessible through the KnightlyRx website, including but not limited to text, artwork, logos, icons, graphics, interface designs, data, images, audio clips, downloadable files, compilations, software code, documentation, proprietary methods, and overall site layout, is either owned by KnightlyRx or licensed from third-party content providers. This material is protected under United States and international copyright laws, and may also be subject to trademark, trade dress, patent, and other intellectual property protections.
The structure, design, and compilation of all elements on the website are considered the intellectual property of KnightlyRx or its licensors and are safeguarded by various legal frameworks, including copyright and trademark laws. The website and its contents are made available solely for their intended, lawful use by visitors. You are not permitted to alter, replicate, redistribute, transmit, display, publish, sublicense, create derivative works from, or commercially exploit any portion of the Site or its content without express prior written consent.
Except where explicitly allowed under applicable copyright law, you must obtain appropriate permission to reuse any protected materials found on this website. Use of this content on any other platform, mobile application, website, or digital service is strictly prohibited.
You agree to comply with all local, national, and international laws and regulations relating to your use of the website and its content. Unless otherwise specified, all rights, title, and interest in the website and its content remain the exclusive property of KnightlyRx or its licensed partners.
All custom icons, graphics, brand elements, logos, service names, and design marks used by KnightlyRx are either trademarks or registered trademarks of KnightlyRx and/or its affiliated entities. Any other trademarks displayed on the website are the property of their respective owners. These Terms of Use do not grant you any right or license to use any KnightlyRx trademark, logo, or brand name.
Minors and Use of Service as a Legal Guardian
You must be at least 18 years old to access or use the KnightlyRx Site. By using the Site, you affirm that you are 18 years of age or older.
If you are accessing the Site on behalf of a minor as their parent or legal guardian, you accept full responsibility for ensuring compliance with these Terms of Use, including any use of the website or Services by the minor.
Acceptable Use and Conduct
By using the KnightlyRx website, you agree to follow all applicable local, state, national, and international laws and regulations. Additionally, you agree not to engage in any behavior that could harm, disrupt, or misuse the website or the information and services it provides. This includes, but is not limited to, the following:
- Do not interfere with the normal functioning of the website or attempt to disrupt its operations in any way.
- Do not attempt unauthorized access to any part of the website, our servers, or any connected networks, whether by hacking, password harvesting, or other illegitimate methods.
- Do not bypass security protocols or authentication systems, or attempt to probe, scan, or test the website or related systems for vulnerabilities.
- Do not upload or transmit malicious code, viruses, or any software designed to damage or impair hardware, software, or network communications.
- Do not use the website to access or collect information about anyone other than yourself, unless you are legally authorized to do so (such as managing care for a dependent or family member).
- Do not use automated tools such as bots, spiders, or scrapers to extract content or data from the website without our explicit written consent.
- Do not impersonate another individual or submit false, misleading, or outdated information. You agree to provide accurate, current information and keep your details updated.
- Do not solicit or promote illegal activities, infringe on our rights or the rights of others, or misuse the Site for purposes outside the scope of these Terms.
- Do not use the website for any unlawful or prohibited purpose under these Terms of Use, or attempt to solicit others to engage in such activities.
- You are financially responsible for all activity conducted through your access to the website.
We reserve the right to terminate or restrict your access to the website at any time, without prior notice, if we determine that you have violated any of the above provisions or otherwise acted inappropriately.
Marketing
Even if you have opted out of receiving certain marketing communications from us directly, by using the website, you acknowledge and agree that KnightlyRx may display marketing content, including banner ads, hyperlinks, or other promotional placements, within the website itself.
These promotions may feature KnightlyRx services or offerings from unaffiliated third-party companies, at our sole discretion. If a product or service is provided by a third party, that company alone is responsible for the quality, accuracy, and delivery of the advertised service or benefit. KnightlyRx does not endorse, guarantee, or assume liability for any product, service, or content offered by unaffiliated parties through the website.
Accuracy of Information
We make every reasonable effort to ensure that the information presented through the Services and on the website is accurate. However, despite our intentions, there may be instances where the information provided, such as pricing, product details, or service descriptions, is incomplete, outdated, or contains errors.
If a price or other detail displayed on the website is found to be incorrect, your only remedy will be to either accept the corrected information or decline to proceed with the transaction.
KnightlyRx makes no guarantees regarding the completeness, accuracy, or timeliness of any content displayed on the website or provided through the Services. You acknowledge and agree that we have no ongoing obligation to update or verify such information, and that any reliance you place on it is entirely at your own risk.
Links to Other Sites
The KnightlyRx website may contain links to external websites or online services operated by third parties that are not affiliated with or controlled by us. We are not responsible for how those third parties collect, use, or disclose your information, and this Privacy Policy does not apply to their practices.
We strongly recommend that you review the privacy policies and terms of use of any third-party website or service you choose to visit.
The presence of third-party links on our website does not constitute an endorsement, partnership, or warranty of any kind, whether express or implied, regarding those websites, their content, or their services.
Security and Safety
You acknowledge and agree that any information you submit through the website or store on your personal device is done at your own risk. KnightlyRx is not responsible for any unauthorized access to, or misuse of, personal or other data that you choose to upload, submit, or store in connection with your use of the website.
If any of your information is saved on your personal device, you understand that you are solely responsible for maintaining the security and protection of that device, including preventing unauthorized access to its contents.
Disclaimer of Warranties
The KnightlyRx website, Services, and any services made available through third-party partners are provided to you “as is” and “as available”, without any warranties of any kind, express, implied, or statutory.
We expressly disclaim all implied warranties, including but not limited to warranties of title, merchantability, fitness for a particular purpose, and non-infringement. KnightlyRx does not guarantee that the website, Services, or third-party offerings will be error-free, uninterrupted, or without delays or omissions.
We do not warrant the accuracy, completeness, timeliness, or reliability of any content, materials, notifications, advice, opinions, or statements made available through the website or Services, whether generated by KnightlyRx, its partners, or third-parties. Content and services are subject to change or correction at any time without notice.
We also do not guarantee that any files, materials, or content accessed or downloaded through the website will be free of viruses, malware, worms, or other harmful components. You are solely responsible for implementing safeguards to protect your devices and data, and you assume all risk associated with your use of the website and Services.
By choosing to use any third-party services accessed through KnightlyRx, you waive and release any claim against us for any harm, damage, or liability that may arise from those services. Those services may be subject to additional terms and conditions imposed by their respective providers.
We make no representations or warranties that:
- The website or Services will meet your expectations or requirements;
- The website or Services will operate without interruption, delay, or technical failure;
- Any errors or defects will be corrected;
- Any results or outcomes obtained from using the Services will be accurate or reliable.
Any content, advice, or information, whether verbal or written, obtained through the website does not create any warranty unless explicitly stated in these Terms of Use.
Limitation of Liability and Release of Claims
KnightlyRx cannot and does not accept responsibility for any unauthorized, improper, or fraudulent use of the website, Services, or any related content or tools. By using the website and accessing our Services, you agree to release, indemnify, and hold harmless KnightlyRx, its affiliates, officers, employees, agents, and third-party partners from any and all claims, liabilities, losses, or damages that may arise from your use of the website or reliance on the information provided.
In no event shall KnightlyRx or any of its related parties be held liable for any indirect, incidental, special, consequential, punitive, or exemplary damages, including but not limited to loss of profits, revenue, business, data, or goodwill, even if we were aware of the possibility of such damages, and regardless of the form of action (whether in contract, tort, negligence, or otherwise).
This includes, but is not limited to, damages or losses resulting from:
- Use of or inability to use the website or Services
- Performance of or reliance on third-party services
- Errors, omissions, or inaccuracies in content or functionality
- Unauthorized access or data breaches
- Your sole and exclusive remedy for dissatisfaction with the website or Services is to stop using them.
- The limitations of liability described in these Terms of Use extend to and protect all officers, directors, employees, legal representatives, agents, and affiliates of KnightlyRx.
- Because some jurisdictions do not allow the exclusion or limitation of certain types of liability, in those regions our liability will be limited to the maximum extent allowed by law.
Indemnification
You agree to indemnify, defend, and hold harmless KnightlyRx, along with its officers, directors, employees, and agents, from and against any and all claims, losses, liabilities, demands, actions, damages, judgments, settlements, fines, penalties, and expenses (including reasonable attorneys’ fees and legal costs) that arise from or relate to any of the following:
(a) Your violation of any applicable law or regulation
(b) Your misuse or unauthorized use of the KnightlyRx website or Services
(c) Your breach of these Terms of Use or any other applicable policies posted on the website
KnightlyRx reserves the right, but not the obligation, to assume the exclusive defense and control of any matter that is otherwise subject to indemnification by you. If we do so, you agree to cooperate with us in the defense of such claims while maintaining your ongoing indemnification obligations.
Dispute Resolution
You agree to resolve any disputes or claims related to these Terms of Use, or your use of the KnightlyRx website and Services, through the dispute resolution process described below.
Any disagreement or claim between you and KnightlyRx that arises out of or relates to these Terms of Use, including any alleged breach, will be resolved through binding arbitration administered by Judicial Arbitration and Mediation Services, Inc. (JAMS). Arbitration will take place in San Diego, California, and will follow JAMS' then-current rules and procedures.
The arbitrator will apply California law in making a decision, and any judgment rendered may be entered and enforced by a court with appropriate jurisdiction.
To the fullest extent permitted by law, the arbitrator will also have the authority to award the prevailing party reasonable attorneys’ fees and legal costs.
Please note: KnightlyRx is not responsible for disputes that may arise between users of the website or Services. Those matters must be resolved independently between the involved parties.
Changes to These Terms of Use
KnightlyRx reserves the right to update or modify these Terms of Use, in whole or in part, at any time and at our sole discretion. Any changes will become effective immediately upon posting the updated Terms of Use and linking them on the website.
We encourage you to check the “Last Updated” date at the top of this page to see if these Terms of Use have changed since your last visit. By continuing to use the website after any modifications are posted, you are acknowledging and accepting the revised Terms of Use.
U.S. Jurisdiction and Intended Use
While the KnightlyRx website may be accessible from locations around the world, the website and Services are intended exclusively for use by residents of the United States and its territories. The offerings, content, and features are designed to comply with U.S. laws and regulatory standards, and may not align with the legal requirements of other countries.
KnightlyRx does not permit individuals residing outside of the United States or its territories to register for or use the Services. If you access the website from outside the U.S., you do so at your own risk and are responsible for complying with any applicable local laws.
Governing Law
These Terms of Use shall be governed by and interpreted under the laws of the State of Georgia, without regard to its conflict of law provisions. Any matters involving copyrights, trademarks, or patents shall be governed by applicable U.S. federal law.
Severability
If any provision of these Terms of Use is found to be invalid, unlawful, or unenforceable by an arbitrator or a court of competent jurisdiction, that specific provision shall be removed or limited to the extent necessary, while the remaining provisions will continue in full force and effect. The rest of the Terms of Use will remain applicable to your use of the website and Services.
Operational Discretion
KnightlyRx reserves the right to take any of the following actions at any time, at our sole discretion, with or without notice, and without liability to you:
(a) Modify, suspend, or terminate the website or your access to it, whether in part or in full, including in response to violations of these Terms of Use
(b) Update, alter, or change any portion of the website, its content, or its functionality
(c) Interrupt, pause, or limit access to the website temporarily or permanently to perform maintenance (routine or otherwise), correct errors, or implement other changes
These rights apply whether the changes are planned or unexpected and are necessary to maintain the integrity, functionality, and security of the website.
Digital Millennium Copyright Act (DMCA) Notice
In operating the KnightlyRx website, we may act as a “service provider” under the Digital Millennium Copyright Act (DMCA) and facilitate the display or transmission of third-party content through links or embedded materials. As a result, materials not owned or controlled by KnightlyRx may appear, be stored, or be accessible on the website in the course of providing our Services.
KnightlyRx maintains a policy to respond promptly to allegations of copyright infringement. We reserve the right to immediately remove or disable access to any content that is alleged to violate intellectual property laws, or to suspend or terminate any user account found to have infringed upon our rights or the rights of a third party.
If you believe that any material accessible via the website or our Services infringes your copyright, you may submit a formal notice in accordance with Section 512(c)(2) of the DMCA. Upon receiving a valid complaint, we will act expeditiously to investigate and, if necessary, remove or block access to the content in question while the dispute is resolved.
KnightlyRx may notify users of infringement complaints via a general website notice, email, or written communication mailed to the user’s last known address.
If you are a user who has received an infringement notice, you may respond by submitting a written counter-notification to our designated DMCA agent, including all legally required information.
All DMCA notices and counter-notices should be directed to our designated agent:
support@knightlyrx.com
Entire Agreement
These Terms of Use, along with any documents explicitly referenced within them, constitute the complete and exclusive agreement between you and KnightlyRx regarding your use of the website. They supersede all prior agreements, understandings, representations, and warranties, whether written or verbal, related to your access to and use of the website and Services.
Contact Information
If you have any questions, concerns, or feedback regarding the website or these Terms of Use, please contact us at:
support@knightlyrx.com
194 N Wimberly Way
Conroe, TX 77385
